Hailey (Paige) Warren
About Hailey (Paige) Warren
Hailey (Paige) Warren serves as the Customer Service Team Lead at Minted in Oakland, California, where she has worked since 2020. She has a background in customer service management, having previously held a supervisory role at Starbucks.
Work at Minted
Hailey Warren has served as the Customer Service Team Lead at Minted since 2020. In this role, she has been responsible for overseeing customer service operations and ensuring high-quality support for customers. Based in Oakland, California, she has played a key role in implementing new customer service protocols that enhance the overall customer experience. Her leadership has contributed to the effectiveness of the customer service team, aligning with Minted's commitment to customer satisfaction.
Previous Experience at Starbucks
Before joining Minted, Hailey Warren worked as a Supervisor at Starbucks from 2019 to 2020. During her time in Napa, California, she managed daily operations and supported team members in delivering excellent customer service. This supervisory experience provided her with valuable skills in team management and customer interaction, which she later applied in her leadership role at Minted.
Education and Expertise
Hailey Warren studied at Napa Valley College, where she focused on Natural Science and Mathematics, earning an Associate of Science (A.S.) degree from 2012 to 2016. Her educational background has equipped her with analytical skills that are beneficial in her customer service career. She possesses expertise in managing customer service operations in both retail and e-commerce environments, demonstrating a well-rounded understanding of customer needs and service delivery.
Career Growth in Customer Service
Hailey Warren's career reflects a progression from a supervisory role at Starbucks to a leadership position at Minted. This transition highlights her ability to adapt and grow within the customer service field. Her experience in both retail and e-commerce settings has enabled her to develop effective strategies for managing customer interactions and improving service protocols.