Timo Lange Tsuya
About Timo Lange Tsuya
Timo Lange Tsuya is a Global Shift Manager at Minted, where he has worked since 2020. He has a diverse background in customer service and program management, with previous roles at Uber and other companies in Germany.
Current Role at Minted
Timo Lange Tsuya serves as the Global Shift Manager at Minted, a position he has held since 2020. In this role, he oversees global operations and ensures effective management of shifts within the organization. His tenure at Minted has been marked by a focus on enhancing customer service and operational efficiency.
Previous Experience at Uber
Timo Lange Tsuya has extensive experience at Uber, where he held multiple roles from 2015 to 2020. He began as a Community Support Specialist and progressed to Incident Response Team Lead. He also served as an Associate Program Manager for Engagement & Recognition Programs and was involved in the Concierge Rider Support Task Force as Team Lead. His time at Uber included a focus on incident response and customer support.
Background in Germany
Before moving to the United States, Timo Lange Tsuya gained valuable experience in Germany. He worked as a Dispatcher for Time Critical Transports at EF-Express and held various roles in the hospitality sector, including Team Lead at SAP Arena with Eurest Sports & Food GmbH. His early career included positions at Viacom and Sony Music Entertainment, where he focused on music programming and online promotion.
Education and Qualifications
Timo Lange Tsuya earned a Bachelor of Arts (B.A.) degree from Popakademie Baden-Württemberg, where he studied from 2006 to 2009. His education provided a foundation for his subsequent roles in project management and the entertainment industry, contributing to his diverse skill set in operations and customer service.