Denise Mac Martin
About Denise Mac Martin
Denise Mac Martin is an Account Executive at Miracle Software Systems, Inc. in Novi, MI, with over nine years of experience, and also serves as a Senior Account Manager at DMI in the Greater Detroit Area, demonstrating expertise in IT solutions and client engagement.
Work at Miracle Software Systems
Denise Mac Martin has served as an Account Executive at Miracle Software Systems, Inc. since 2015. In this role, she is responsible for engaging with clients' line of business executives after sales to address and resolve any issues that arise. This approach ensures continuous feedback and client satisfaction. Her tenure at Miracle Software Systems spans nine years, during which she has contributed to the company's client relationship management and sales strategies.
Current Role at DMI
Denise Mac Martin has been working as a Senior Account Manager at DMI (Digital Management, LLC) since 2017. In this position, she manages client accounts and develops strategies to enhance client engagement. Her role involves utilizing a hands-on approach to sales, where she acts as a trusted adviser to clients, understanding their business needs through direct interaction with their employees and processes. This engagement helps in tailoring solutions that meet client expectations.
Education and Expertise
Denise Mac Martin studied at Schoolcraft College, where she earned an Associate of Science (A.S.) degree in Computer Science from 1979 to 1981. She furthered her education at Eastern Michigan University, achieving a Bachelor of Business Administration (BBA) with a focus on Organizational Design & Development and Computer Science from 1981 to 1983. Her educational background provides a solid foundation for her expertise in IT solutions and account management.
Sales Management Experience
Denise Mac Martin has a proven track record in managing cross-sector and cross-geographical sales teams. This experience enhances the reach and effectiveness of sales strategies within her roles. She demonstrates the effectiveness of IT solutions by creating demos or prototypes using clients' data, which helps in providing a business case for return on investment. Her ability to integrate digital strategies with traditional sales approaches is evident in her program management of social media initiatives to support sales efforts.