Bruno Droulers
About Bruno Droulers
Bruno Droulers is the Team Lead Technical Support at Mirakl, with over 15 years of experience in technical support and helpdesk roles.
Current Position at Mirakl
Bruno Droulers is currently serving as Team Lead Technical Support at Mirakl. In his role, he oversees the technical support team, ensuring efficient issue resolution and optimal service delivery to clients.
Previous Role at Mirakl
Prior to his current position, Bruno Droulers worked as Support applicatif technique et fonctionnel at Mirakl from 2018 to 2022. During this time, he handled both technical and functional support tasks, providing solutions to application-related issues from the Paris office.
Work Experience at PhotoBox
Between 2016 and 2018, Bruno Droulers was an Analyste Production support at PhotoBox, located in Sartrouville. In this capacity, he gained valuable experience in production support, troubleshooting issues, and ensuring the smooth operation of production systems.
Career at Cegedim Relationship Management
Bruno Droulers spent a significant part of his career at Cegedim Relationship Management, holding various positions over a span of nine years. He started as a Technicien Helpdesk in 2007 and gradually advanced to roles such as Responsable de compte helpdesk and Configurateur Expert. His tenure at Cegedim spanned from 2007 to 2016, showcasing his ability to evolve and take on greater responsibilities.
Educational Background
Bruno Droulers studied Informatique at lycée professionnel Claude Chappe and attained his Bac pro in 2006. This foundational education provided him with the technical knowledge required to embark on his career in technical support and helpdesk roles.