Jean Baptiste Anne
About Jean Baptiste Anne
Jean Baptiste Anne is the Director B2B Customer Success at Mirakl in Paris, with extensive experience in strategic sales and professional services within the B2B sector, previously holding senior roles at Amazon Business and Société Générale.
Current Position at Mirakl
Jean Baptiste Anne is currently serving as the Director B2B Customer Success at Mirakl. He is located in Paris, Île-de-France, France. In his role, he is responsible for overseeing customer success strategies and ensuring that B2B clients receive the highest level of service and support.
Previous Roles at Amazon Business
Jean Baptiste Anne held several key positions at Amazon Business. From 2021 to 2022, he worked as Head of Strategic Sales in Clichy, Île-de-France. Prior to that, he was the Head of Enterprise Sales and Professional Services teams for eight months. Earlier, he served as Head of Professional Services, Amazon Business France, from 2018 to 2021. In these roles, he led various teams, focusing on enhancing strategic sales and professional services within the B2B sector.
Experience at Société Générale
Before joining Amazon Business, Jean Baptiste Anne worked at Société Générale. From 2016 to 2018, he was Responsable des Méthodes & Systèmes d'Information des Achats. He previously worked as Consultant Interne - Méthodes & SI des Achats from 2013 to 2016. During his tenure, he focused on procurement methods and information systems.
Education and Technical Expertise
Jean Baptiste Anne has an extensive educational background. He holds a Mastère Spécialisé in Management de Grands Projets from the HEC School of Management, and an Advanced Master in Complex Project Management from ISAE-SUPAERO. He has a Projet d'Expertise in micro-machinability of 316L stainless steel from Ecole polytechnique fédérale de Lausanne and an Ingénieur Arts & Métiers specializing in high-speed machining for engines and energy applications from Ecole nationale supérieure d'Arts et Métiers. These qualifications underline his expertise in complex project management and technical engineering disciplines.
Early Career Experience
Jean Baptiste Anne's early career includes various consultancy and engineering roles. At 7M Consulting, he progressed from a senior consultant to leading several key projects over three years. In 2008, he gained experience in logistics during an internship at SNCF's National Logistics Establishment in Caen. These roles contributed to his deep understanding of strategic planning and technical project execution.