Louise Benoudiz
About Louise Benoudiz
Louise Benoudiz is the Customer Success PMO Manager at Mirakl in Boston, with extensive experience in managing customer success teams and a background in marketing and e-commerce.
Current Position at Mirakl
Louise Benoudiz currently serves as the Customer Success PMO Manager at Mirakl in Boston, Massachusetts, United States. In this role, she handles program management and oversees customer success initiatives, ensuring that clients achieve their desired outcomes with Mirakl's solutions. Her position emphasizes strong client relationships and effective project management.
Previous Roles at Mirakl
Before her current role, Louise held several positions at Mirakl. She served as the Client Success Team Manager America from 2019 to 2020, focusing on the American market. Prior to that, she was the Client Success Team Manager for Small & Medium Businesses from 2018 to 2019. Additionally, Louise worked as a Client Success Consultant from 2015 to 2017 in Paris, where she gained extensive experience in client management and consulting.
Key Account Manager at Cdiscount - Cnova Group
From 2014 to 2015, Louise operated as the Key Account Manager for Latin America at Cdiscount - Cnova group in the Région de Bordeaux, France. In this role, she focused on the Latin American market, managing key accounts and driving market-specific strategies to boost sales and customer satisfaction.
E-commerce Experience at The Other Store - The OZ
Louise gained significant e-commerce experience from 2012 to 2014 while managing the e-store for NAF NAF at The Other Store - The OZ. This role involved overseeing all online retail activities, ensuring an optimal user experience, and managing online product assortments and promotions.
Educational Background
Louise Benoudiz holds a Master 2 in Integrated Marketing Communication from Université Paris Dauphine, completed in 2012. She also studied Marketing Strategy at the Kenan-Flagler Business School, University of North Carolina at Chapel Hill in 2010. Additionally, she achieved a Bachelor of Business Administration (BBA) from ESSEC Business School Paris, from 2007 to 2011. This multi-faceted educational background has equipped her with comprehensive knowledge and skills in business and marketing strategies.