Matthieu Lecomte

Matthieu Lecomte

Customer Success Director Chez Mirakl @ Mirakl

About Matthieu Lecomte

Matthieu Lecomte is the Customer Success Director at Mirakl, with a background in key account management and vendor services at Amazon, and experience in founding and leading a company.

Company

Matthieu Lecomte is currently working at Mirakl as the Customer Success Director. Located in Paris and its surrounding areas, Matthieu plays a significant role in advising over 40 major retailers across the EMEA region. His efforts contribute to the company's growth and the success of its ecommerce solutions, including Financial and Retail Media services.

Title

Matthieu Lecomte holds the title of Customer Success Director chez Mirakl. In this position, he is responsible for influencing C-level executives to enhance digital strategies and improve ecommerce performance. Additionally, he is involved in the redesign and improvement of the Customer Success department's processes and offerings.

Career Background

Matthieu Lecomte's career spans various roles in different sectors. He started as an Intern, Junior Consultant at Roland Berger Strategy Consultants and progressed to an Intern, Junior Controller at L'Oréal S.A. Lecomte founded and served as CEO of plomberie.fr before moving to Amazon. At Amazon, he held multiple positions, including Marketing Manager, Senior Vendor Manager & Business Manager, and Head of Key Account Management. Since 2020, he has been with Mirakl.

Education and Expertise

Matthieu Lecomte studied at HEC Paris, obtaining an MSc in Management from 2005 to 2008. Prior to that, he attended Sainte-Marie de Neuilly, undertaking a Preparatory School to French ‘Grandes Écoles’ from 2001 to 2003. His educational background laid a strong foundation for his extensive expertise in digital strategy and ecommerce.

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