Diana Sudersan
About Diana Sudersan
Diana Sudersan is a Process Leader and Team Leader with extensive experience in account management and operations within the global services sector. She has worked at MiraMed Ajuba for over a decade and currently holds a leadership position at Coronis Ajuba.
Work at MiraMed Ajuba
Diana Sudersan has held multiple roles at MiraMed Ajuba, a global services company, since 2011. She started as a Junior Account Executive, where she worked for one year before advancing to Senior Account Executive, a position she held for ten years until 2021. Following this, she served as Desk Head for seven months before transitioning to her current role as Process Leader/Team Leader in 2022. Throughout her tenure, she has contributed to various operational processes and team management initiatives.
Current Role at Coronis Ajuba
Since 2011, Diana has also been employed at Coronis Ajuba as a Process Leader/Team Leader. In this role, she has been responsible for overseeing team operations and ensuring efficient workflow management. Her extensive experience in the industry has equipped her with the skills necessary to lead teams effectively.
Education and Expertise
Diana Sudersan holds a Master of Science (MSc) in Information Technology from Swamy Saswathikanada College, which she completed from 2006 to 2008. She also earned a Bachelor of Science (BSc) in Physics with Computer Application from Bharat Mata College, Thrikkakara, from 2003 to 2006. Additionally, she has pursued certification courses in Lean Six Sigma: Green Belt and Fundamentals of Operation Management through Asean Online Education.
Previous Experience at Sutherland Global Services
Before her tenure at MiraMed Ajuba, Diana worked at Sutherland Global Services as a Senior Technical Support Executive from 2008 to 2011. In this role, she provided technical support and solutions to clients, enhancing her customer service and technical skills.