Brett Osteen
About Brett Osteen
Brett Osteen is a Cloud Helpdesk Engineer at Mirantis, where he has worked since 2018. He specializes in troubleshooting cloud environments and holds multiple certifications in cloud technologies.
Work at Mirantis
Brett Osteen has been employed at Mirantis as a Cloud Helpdesk Engineer since 2018. In this role, he is responsible for providing support for cloud environments, utilizing tools such as tickets and Webex for effective communication. His position is based in Campbell, California, where he has contributed to the company's operations for six years.
Previous Work Experience
Before joining Mirantis, Brett Osteen held several positions in different organizations. He worked as a Web Page Consultant at Bobby Benson Center from 2015 to 2017 in Kahuku, Hawaii. Prior to that, he was involved in sales at Hpb from 2015 to 2018 in Zagreb, Croatia. Additionally, he served as an IT Helpdesk professional at Iverse Media, LLC from 2014 to 2017 in Waco, Texas.
Education and Expertise
Brett Osteen holds a Master of Science degree in Information Science from the University of North Texas, where he studied from 2012 to 2015. He also earned a Bachelor of Arts degree in Archaeology from Newcastle University, completing his studies from 2001 to 2004. His educational background supports his expertise in troubleshooting cloud environments.
Certifications and Specializations
Brett Osteen has obtained several professional certifications that enhance his qualifications in cloud computing. He is certified in Kubernetes (CKA), Kubernetes Application Developer (CKAD), Red Hat Certified System Administrator (RHCSA), Cisco Certified Entry Networking Technician (CCENT), and Certified OpenStack Administrator (COA). His specialization includes troubleshooting cloud environments using technologies such as OpenStack, Virsh, Ceph, and Docker.