Daniel Seydler
About Daniel Seydler
Daniel Seydler is a Technical Support Manager at Mirantis, where he has worked since 2021. He has extensive experience in customer success and support roles, particularly at Rackspace Technology, where he held various positions over a span of several years.
Work at Mirantis
Daniel Seydler has been serving as a Technical Support Manager at Mirantis since 2021. His role involves overseeing technical support operations and ensuring customer satisfaction in New Braunfels, Texas. He has contributed to the company's commitment to providing high-quality support for cloud solutions.
Previous Experience at Rackspace Technology
Prior to his current role, Daniel Seydler worked at Rackspace Technology in various capacities. He was a Senior Customer Success Manager for four months in 2021 and held the position of Strategic Support Operations Manager from 2015 to 2017. Additionally, he served as Manager of Fanatical Support for Strategic Accounts from 2017 to 2018, and as a Senior Customer Success Manager from 2007 to 2015, accumulating extensive experience in customer support and operations.
Background in Customer Support
Daniel Seydler has a strong background in customer support, having worked at Rackspace, the #1 managed cloud company, for over a decade in various roles. His experience includes managing strategic accounts and ensuring customer success, which has equipped him with valuable skills in handling customer inquiries and technical issues.
Education and Expertise
Daniel Seydler studied at Southwestern Assemblies of God University, where he focused on Church Ministries and achieved a degree in Theology. His educational background reflects a commitment to personal development and understanding of community service, which may influence his approach to customer relations and support.
Early Career Experience
Before his extensive tenure at Rackspace, Daniel Seydler worked at The Hartford as a Policy Processor for nine months in 2006-2007 and at Ashley Furniture as a Product Specialist for one year from 2005 to 2006. These early roles contributed to his foundational skills in customer service and product knowledge.