Jesse P.
About Jesse P.
Jesse P. is a Technical Escalations Engineer L4 currently working remotely at Mirantis in Kitchener, Ontario, Canada. With a background in site reliability and cloud operations engineering, Jesse has accumulated over a decade of experience in various technical roles across multiple companies.
Current Role as Technical Escalations Engineer
Jesse P. currently holds the position of Technical Escalations Engineer L4 at Mirantis, a role he has been in since 2023. He operates remotely from Kitchener, Ontario, Canada. In this capacity, he is responsible for addressing complex technical issues and ensuring effective resolution for clients. His experience in technical escalations contributes to the overall reliability and performance of Mirantis's services.
Experience at Mirantis
Jesse P. has a significant history with Mirantis, having worked in various engineering roles. He served as a Cloud Operations Engineer L2 from 2018 to 2019 and progressed to Technical Escalations Engineer L3 from 2019 to 2021. His tenure at Mirantis lasted a total of four years, during which he developed expertise in site reliability and technical support.
Previous Employment History
Before joining Mirantis, Jesse P. worked at BigCommerce as a Site Reliability Engineer for eight months in 2017. He also held positions at HostGator.com, starting as a Junior Administrator I in 2012, progressing to Live Support Quality Assurance, and later serving as a Security Administrator from 2013 to 2014. Additionally, he worked at IPsoft as a Platform Engineer from 2014 to 2017.
Educational Background
Jesse P. studied at Howard Payne University, where he earned a Bachelor of Science degree in Political Science. His studies took place from 2005 to 2008, providing him with a foundational understanding of political systems and analytical skills that complement his technical career.