Thaddaeus Caldwell
About Thaddaeus Caldwell
Thaddaeus Caldwell is an L3 Container Technical Support Engineer at Mirantis, where he has worked since 2022. He has a background in IT support, having previously worked at Geek Squad and holds a Bachelor of Arts in Philosophy and Religion from Liberty University.
Work at Mirantis
Thaddaeus Caldwell has been employed at Mirantis since 2021, initially serving as S1 Technical Support. In 2022, he transitioned to the role of L3 Container Technical Support Engineer. His responsibilities include providing advanced technical support for container technologies, leveraging his expertise in troubleshooting and problem resolution.
Previous Experience at Geek Squad
Caldwell worked at Geek Squad from 2014 to 2017, holding two positions. He began as an IT Support Specialist (Onsite) for one year at the Richfield, MN location. Following this, he served as a Remote IT Support Specialist for two years, where he provided technical assistance and support to customers remotely.
Education and Expertise
Thaddaeus Caldwell earned a Bachelor of Arts (BA) in Philosophy and Religion from Liberty University, completing his studies from 2004 to 2009. He possesses expertise in computer security, networking, and troubleshooting both software and hardware issues, which supports his roles in technical support and IT management.
Background in IT Management
Caldwell has experience as an IT Manager and Systems Administrator, focusing on technological advancements within a multi-provider medical office. He has been responsible for maintaining hardware and software and implementing new technological solutions to enhance operational efficiency.