Mark V.
About Mark V.
Mark V. is a Customer Experience Manager at Misen.co in Brooklyn, New York, with a background in sociology and extensive expertise in ethnographic and demographic research. He has held various management roles and possesses a diverse skill set that includes customer service, public relations, and technology services.
Work at Misen
Mark V. has been serving as the Customer Experience Manager at Misen.co since 2019. In this role, he focuses on enhancing customer satisfaction and engagement. His responsibilities include overseeing customer service operations and implementing strategies to improve the overall customer experience. Misen.co, based in Brooklyn, New York, is known for its high-quality kitchen tools and cookware.
Education and Expertise
Mark V. studied at Purchase College, SUNY, where he earned a Bachelor of Science (B.S.) degree in Sociology from 2012 to 2014. His educational background has equipped him with extensive knowledge in ethnographic and demographic research, which he applies in his management and public relations roles. This academic foundation supports his understanding of customer behavior and market trends.
Background
Mark V. has a diverse professional background that includes various management and research roles. He worked as a Manager at Scarsdale Yoga Studios from 2012 to 2014 and then transitioned to Organic Pharmer, where he held a managerial position for nine months in 2014. Additionally, he gained research experience as an intern at SoliSynergy from 2013 to 2014. These roles have contributed to his skill set in customer service and management.
Skills and Competencies
Mark V. possesses a diverse skill set that includes sociology, psychology, and hospitality management. His competencies extend to public relations, social media coordination, technology services, customer service, and administration. This combination of skills enhances his effectiveness in managing customer experiences and addressing client needs.