Beth O'keefe
About Beth O'keefe
Beth O'Keefe is the Center of Excellence Manager for Customer Care at Missouri Employers Mutual, where she has worked since 2020. She has extensive experience in the insurance industry, having held various roles at Shelter Insurance Companies and Missouri Employers Mutual, along with a strong educational background in History.
Current Role at Missouri Employers Mutual
Beth O'Keefe serves as the Center of Excellence Manager for Customer Care at Missouri Employers Mutual. She has held this position since 2020, contributing to the company's focus on enhancing customer service operations. Her role involves overseeing customer care initiatives and ensuring the delivery of high-quality service to clients in Columbia, Missouri.
Previous Experience at Missouri Employers Mutual
Prior to her current role, Beth O'Keefe worked at Missouri Employers Mutual in various capacities. She served as Underwriter II from 2016 to 2019, where she developed her underwriting skills. Additionally, she was the Producer Unit & Special Accounts Supervisor for 11 months in 2020. Her extensive experience within the organization highlights her growth and adaptability in the insurance sector.
Experience at Shelter Insurance Companies
Beth O'Keefe has a background with Shelter Insurance Companies, where she worked from 2009 to 2016. Her roles included Customer Service Representative, Team Leader, and Underwriter. This experience provided her with a solid foundation in customer service and underwriting, which she later applied in her positions at Missouri Employers Mutual.
Educational Background
Beth O'Keefe studied at Truman State University, where she earned a Bachelor of Arts in History from 1995 to 1999. She furthered her education at Northwest Missouri State University, completing her studies in History from 2001 to 2004. Her academic background supports her analytical skills and understanding of historical contexts, which can be beneficial in her professional roles.
Professional Development and Skills
Beth O'Keefe holds multiple insurance designations, reflecting her commitment to ongoing professional development in the insurance industry. She possesses experience in systems analysis and systems testing, indicating a strong technical skill set. Additionally, her background in training suggests her involvement in mentoring and developing team members within her organization.