Ron Davis
About Ron Davis
Ron Davis is the Manager of Technical Services at Mitsubishi Logisnext Americas Inc. in Marengo, IL, with extensive experience in customer satisfaction and loyalty development from his previous roles at Schneider Electric.
Current Role at Mitsubishi Logisnext Americas Inc.
Ron Davis serves as Manager Technical Services at Mitsubishi Logisnext Americas Inc. in Marengo, IL. In this role, he is responsible for overseeing technical services, ensuring the delivery of high-quality support and solutions to the company's clients.
Previous Experience at Siemens
Ron Davis worked at Siemens as Customer Excellence Analytics Manager for 11 months from 2017 to 2018 in Buffalo Grove, IL. During his tenure, he was involved in managing customer analytics and enhancing customer engagement strategies.
Career at Schneider Electric
Ron Davis held several roles at Schneider Electric over a span of approximately 13 years. He started as a Product Support Supervisor from 2003 to 2006, then became a Product Support Manager from 2006 to 2012. He later served as Global Customer Satisfaction & Loyalty Development Manager from 2012 to 2014 and Senior Global Customer Experience Manager from 2014 to 2016. His responsibilities included managing product support, as well as developing and implementing strategies to enhance customer satisfaction and loyalty.
Educational Background
Ron Davis obtained an Associate's Degree in Electronics Technology from Rock Valley College. His educational background laid the foundation for his extensive career in technical services and customer support.
Early Career at Eurotherm and Invensys
Before joining Schneider Electric, Ron Davis worked at Eurotherm as an OEM Sales Engineer and Senior Application and Training Engineer. Later, he transitioned to Invensys, which was acquired by Schneider Electric, holding roles such as Advanced Application Engineer, Senior Application Engineer, and Project Engineer / Team Leader. These positions provided him with a solid grounding in engineering and project management.