Anthony On
About Anthony On
Anthony On is a Customer Support Representative with extensive experience in customer service roles across various companies. He holds a Bachelor of Arts in Psychology from the University of California, Riverside, and has worked in the industry since 2012.
Current Role at MobilityWare
Anthony On serves as a Customer Support Representative at MobilityWare, a position he has held since 2019. He is based in Irvine, CA, and has accumulated five years of experience in this role. His responsibilities include assisting customers with inquiries and providing support to enhance user experience with MobilityWare's products.
Previous Experience at Nexon America
Before joining MobilityWare, Anthony worked at Nexon America as an Investigations Representative from 2016 to 2018. In this role, he focused on handling investigations related to player accounts and ensuring compliance with company policies. His two years at Nexon America contributed to his expertise in customer support within the gaming industry.
Background in Customer Experience
Anthony has a diverse background in customer experience roles. He worked at Gatekeeper Systems, Inc. as a Customer Experience Associate for four months in 2018. Prior to that, he held positions at Incipio Technologies, where he was a Customer Service Representative for seven months in 2012 and later served as an Assistant Product Manager for four months in 2013. Additionally, he was a Player Support Representative at Red 5 Studios from 2014 to 2016.
Education and Academic Qualifications
Anthony On studied at the University of California, Riverside, where he earned a Bachelor of Arts (B.A.) degree in Psychology. His academic background provides him with insights into human behavior, which can be beneficial in his customer support roles.