Brandon Myers, Csm
About Brandon Myers, Csm
Brandon Myers is a Customer Service Representative II at MobilityWare, where he has worked since 2018. He has a diverse background in customer service and project management, having held various roles in companies such as Kareo, SetSchedule, mPort, Best Buy, and Microsoft.
Current Role at MobilityWare
Brandon Myers serves as a Customer Service Representative II at MobilityWare since 2018. In this role, he works remotely and is responsible for addressing customer inquiries and resolving issues. His position involves coordinating with various teams to ensure efficient support operations and enhance customer satisfaction.
Previous Experience in Client Services
Before joining MobilityWare, Brandon worked at Kareo as a Client Services Manager from 2013 to 2015. During his tenure in Irvine, California, he focused on managing client relationships and improving service delivery. This experience contributed to his skills in customer service and team management.
Project Management Background
Brandon held the position of Project Manager at SetSchedule from 2015 to 2016 in Orange County, California. He implemented the Scrum Framework for the support team, which enhanced efficiency and collaboration. His experience in project management is further supported by his studies at UC Irvine, where he achieved a degree in Project Management.
Leadership and Team Collaboration
In his current role and previous positions, Brandon has demonstrated strong leadership skills. He leads daily standups to address team blockers and promote workflow efficiency. He collaborates closely with the IT department and facilitates sprints, backlog refinement, and retrospectives to ensure continuous improvement in team processes.
Early Career and Education
Brandon began his career as a Computers Sales Associate at Best Buy from 2008 to 2010. He later worked as a Market Manager at Microsoft from 2010 to 2013. He completed his high school education at Aragon High School, earning a High School Diploma from 2003 to 2007.