Jeremy Budzinski
About Jeremy Budzinski
Jeremy Budzinski serves as the Customer Support Manager at MobilityWare, a position he has held since 2018. He has a background in customer service and technical support, with previous roles at Kareo and SchoolsFirst Federal Credit Union.
Work at MobilityWare
Jeremy Budzinski has served as the Customer Support Manager at MobilityWare since 2018. In this role, he oversees customer support operations, ensuring that users receive timely assistance and effective solutions. His experience in customer service and technical support contributes to his ability to manage a team and improve service delivery. Previously, he worked at MobilityWare as a Customer Service representative from 2017 to 2018, where he developed foundational skills in customer interaction and support.
Previous Experience in Technical Support
Before joining MobilityWare, Jeremy worked at Kareo as a Technical Product Support Engineer from 2013 to 2017. His responsibilities included providing technical assistance and support for software products, which enhanced his technical knowledge and problem-solving skills. This role was based in Irvine, California, and allowed him to gain valuable experience in a fast-paced technical environment.
Education and Expertise
Jeremy Budzinski studied at California State University-Long Beach, where he earned a Bachelor of Arts (B.A.) in Psychology from 2008 to 2010. His educational background in psychology provides him with insights into customer behavior and communication, which are essential in his current role in customer support.
Career Background
Jeremy has a diverse career background in customer service and support roles. Prior to his time at Kareo, he worked at SchoolsFirst Federal Credit Union as a Service Delivery Representative from 2012 to 2013. He also spent six years as a Customer Service Representative at United Rentals from 2004 to 2010. This extensive experience in customer-facing roles has equipped him with the skills necessary to manage customer relationships effectively.