Debra Francis Hendrix
About Debra Francis Hendrix
Debra Francis Hendrix serves as the Regional Director of Operations at MOD Pizza, where she has worked since 2022. With extensive experience in operations management across several major companies, she focuses on enhancing performance and addressing operational concerns.
Work at MOD Pizza
Debra Francis Hendrix has been serving as the Regional Director of Operations at MOD Pizza since 2022. In this role, she focuses on addressing operational and KPI-related concerns, acting as a trusted advisor to mitigate significant risks. Her leadership contributes to the overall efficiency and effectiveness of operations within the company, particularly in the Illinois region.
Previous Experience at Chipotle Mexican Grill
Prior to her current position, Debra worked at Chipotle Mexican Grill as a Field Operations Leader from 2015 to 2022. During her seven years in this role, she was responsible for overseeing operations in the Greater Chicago Area, where she implemented strategies to enhance operational performance and customer satisfaction.
Background in Retail Management
Debra's career includes significant experience in retail management. She worked at Sears from 2003 to 2014 as a General Manager, Buyer, and Regional Merchandising Manager, covering locations in Atlanta, Chicago, and New York. Additionally, she served as a District Manager at Bath & Body Works from 1997 to 2003, managing operations in Short Hills, New Jersey, and Atlanta, Georgia.
Education and Expertise
Debra earned her Bachelor of Arts degree from Rutgers University–New Brunswick, where she studied from 1993 to 1997. Her educational background complements her expertise in strategic sales planning and operations management, particularly within Fortune 500 companies. She is known for her customer-centric approach and ability to enhance associate performance through effective business partnerships.
Professional Skills and Focus
Debra is recognized for her ability to utilize diversified progressive inclusion and creativity to inspire passion and engagement among team members. Her focus on employee engagement and operational excellence allows her to deliver results quickly while maintaining a strong commitment to customer satisfaction.