Rob Romero
About Rob Romero
Rob Romero serves as the General Manager at MOD Pizza, where he has worked since 2024. He has a diverse background in management and training roles across various companies, including SmartRent, Carvana, and Papa John's.
Current Role at MOD Pizza
Rob Romero serves as the General Manager at MOD Pizza, a position he has held since 2024. He is responsible for overseeing the daily operations of the restaurant located in Cave Creek, Arizona. In this role, he focuses on developing leadership within the team and ensuring efficient management of the restaurant's operations. His commitment to fostering a positive work environment is evident in his emphasis on open communication and collaboration among staff.
Previous Experience in Customer Support and Training
Prior to his current role, Rob Romero worked at SmartRent as a Customer Support Specialist from 2022 to 2023. His experience also includes a position as a Training Coach at Carvana from 2020 to 2022, where he contributed to the training and development of new employees. Additionally, he served as a New Hire Lead Trainer at TTEC for four months in 2022, further enhancing his skills in training and support.
Management Experience at Papa John's
Rob Romero has significant management experience, having worked as a General Manager at Papa John's from 2017 to 2019 and again from 2023 to 2024. During his tenure, he was responsible for the overall operations of the restaurant, focusing on customer satisfaction and team development. His leadership in this role contributed to the efficient functioning of the restaurant and the achievement of business goals.
Educational Background
Rob Romero studied at Phoenix College, where he pursued a degree in Legal Studies, General, and earned an Associate of Arts and Sciences (AAS). He completed his high school education at Glendale High School, graduating with a High School Diploma in 2004. His educational background has provided him with a foundation that supports his professional endeavors.
Skills and Specializations
Rob Romero excels in building relationships and resolving conflicts, which has led to high levels of productivity and customer satisfaction in his roles. He specializes in conducting sales and staffing projections based on historical data and upcoming events, optimizing operations within the organizations he has worked for. His strong commitment to fostering a positive work environment is a key aspect of his management style.