Kurtis Johnson
About Kurtis Johnson
Kurtis Johnson is an IT Service Desk Technician with 19 years of experience at Mode Transportation. He specializes in building PC images, managing Active Directory accounts, and has a background in Apple notebook repair.
Work at MODE Transportation
Kurtis Johnson has been employed at Mode Transportation as an IT Service Desk Technician since 2005. Over his 19 years in this role, he has developed expertise in various IT support functions. His responsibilities include logging calls and activities in ticketing software, responding to email requests for services, and creating and maintaining Active Directory user accounts, Exchange mailboxes, and distribution lists. Johnson's role is critical in ensuring smooth IT operations within the organization.
Previous Experience at Flextronics
Before joining Mode Transportation, Kurtis Johnson worked at Flextronics as an Apple Notebook Repair Technician from 2002 to 2005. During his three years in this position, he gained hands-on experience in hardware repair and technical support, specifically for Apple products. This role contributed to his foundational skills in IT support and repair, which he later applied in his current position.
Technical Skills and Responsibilities
Kurtis Johnson possesses a range of technical skills relevant to his role as an IT Service Desk Technician. He builds PC images using Ghost and Microsoft AIK for deployment. Additionally, he has participated in domain and email migrations of PCs and user accounts, both on-site and remotely. His ability to manage user accounts and respond to service requests is essential for maintaining the IT infrastructure.
Education Background
Kurtis Johnson completed his education at Munford High School, attending from 1994 to 1998. His high school education provided him with a foundational knowledge that has supported his career in IT. Although there are no further details regarding post-secondary education, his extensive experience in the field demonstrates his commitment to professional development.