La Shondra Mason
About La Shondra Mason
La Shondra Mason is a Collections Specialist with over 20 years of experience in debt recovery and claims. She currently works at Stratas Foods as a Trade Promotions Analyst and has a background in maintaining customer relationships while ensuring payment collection.
Work at MODE Transportation
La Shondra Mason has been employed at Mode Transportation as a Collections Specialist since 2016. In this role, she focuses on managing overdue invoices while fostering strong customer relationships. Her experience in debt recovery and claims enhances her effectiveness in securing full payment. Mason's approach emphasizes understanding both internal and external customer needs, which helps her establish mutual respect and value in her interactions.
Current Role at Stratas Foods
In addition to her position at Mode Transportation, La Shondra Mason has worked at Stratas Foods as a Trade Promotions Analyst since 2018. With over 20 years of experience in debt recovery and claims, she applies her extensive knowledge to her current role. Mason's commitment to maintaining strong customer relationships is evident as she navigates trade promotions and ensures effective communication with stakeholders.
Education and Expertise
La Shondra Mason studied at Jackson State University, where she earned a Bachelor of Applied Science (B.A.Sc.) in Mass Communication/Media Studies from 1991 to 1997. This educational background contributes to her communication skills and understanding of customer needs, which are essential in her roles within collections and trade promotions. Additionally, she completed her high school education at Anguilla High School, obtaining her diploma in 1991.
Professional Background
La Shondra Mason has a diverse professional background in the field of collections and customer service. Prior to her current roles, she worked at Pfizer in various capacities, including Customer Service Representative, Claims Specialist, and Credit Analyst from 2003 to 2013. She also served as a Consumer Credit & Collections Analyst at Merck from 2013 to 2015 and as a Logistics Coordinator and Collections Analyst at Radians, Inc. in 2015. This extensive experience has equipped her with a strong work ethic and organizational skills.
Skills and Attributes
La Shondra Mason possesses a strong work ethic, integrity, and organizational skills that distinguish her in her field. Her extensive experience in debt recovery and claims informs her approach to collections, allowing her to effectively manage customer relationships while securing payments. Mason's ability to understand customer needs and maintain professionalism contributes to her success in her roles.