Robert Nowak
About Robert Nowak
Robert Nowak is an I.T. Help Desk Specialist with extensive experience in technical support and logistics. He has worked at MODE Transportation since 2017 and previously held positions at Mass Mutual Financial Group and Friendly Ice Cream Corporation.
Work at MODE Transportation
Robert Nowak has been employed at MODE Transportation as an I.T. Help Desk Specialist since 2017. His role involves providing technical support and assistance to users within the organization. He operates in the Jacksonville, Florida area, contributing to the efficiency and effectiveness of the company's IT operations.
Previous Experience at Mass Mutual Financial Group
Before joining MODE Transportation, Robert Nowak worked at Mass Mutual Financial Group from 2011 to 2013. He served as a Level 2 Desktop Support Technician, where he was responsible for resolving technical issues and providing support to end-users. His tenure at Mass Mutual lasted for two years and took place in Springfield, Massachusetts.
Career at Friendly Ice Cream Corporation
Robert Nowak spent a significant portion of his career at Friendly Ice Cream Corporation. He worked there for 13 years as a Group Leader in Shipping and Receiving from 1981 to 1994. Following this role, he served as a Customer Support Coordinator for 17 years, from 1994 until 2011. His responsibilities included managing customer inquiries and ensuring efficient shipping operations.
Education and Expertise
Robert Nowak studied at Ware High School and later attended Springfield Technical Community College. He focused on Material Planning and Logistics and earned a degree in Business Administration, completing his studies from 2004 to 2007. This educational background has equipped him with skills relevant to his roles in IT support and logistics.