Adrienne Taylor
About Adrienne Taylor
Adrienne Taylor serves as an Enterprise Customer Success professional at Modern Health since 2020, bringing extensive experience from previous roles in various companies. She holds a Bachelor of Arts in Political Science and Cultural Anthropology from UC San Diego and is an advocate for Diversity, Equity, and Inclusion in the workplace.
Work at Modern Health
Adrienne Taylor has been serving as an Enterprise Customer Success professional at Modern Health since 2020. In this role, she focuses on enhancing client relations and ensuring customer satisfaction. Her responsibilities include developing strategic partnerships and utilizing analytics to drive customer success. Taylor's experience in this position has contributed to the overall success of the enterprise customer segment at Modern Health.
Previous Experience in Customer Success
Before joining Modern Health, Adrienne Taylor held various roles in customer success across multiple organizations. She worked at TripActions as an Enterprise Customer Success representative from 2019 to 2020. Prior to that, she was a Senior Customer Success Manager at SimpleLegal from 2018 to 2019. Taylor also served as a Customer Success Executive at Entelo from 2016 to 2018, where she focused on enterprise clients.
Educational Background
Adrienne Taylor earned a Bachelor of Arts (B.A.) in Political Science and Cultural Anthropology from UC San Diego. Additionally, she studied South Pacific Studies at the University of Canterbury, where she achieved a Minor. Her educational background provides her with a unique perspective on understanding diverse client needs and cultural dynamics.
Achievements and Recognition
In 2022, Adrienne Taylor received the Presidents Club award, which recognizes outstanding performance in customer success. This accolade highlights her commitment to excellence in her field and her ability to drive results for her clients. Taylor is also an advocate for Diversity, Equity, and Inclusion (DEI) within the workplace, emphasizing the importance of these values in customer success strategies.
Expertise in Client Relations
Adrienne Taylor possesses expertise in developing strategic partnerships and enhancing client relations. Her background in Political Science and Cultural Anthropology allows her to approach customer success with a comprehensive understanding of cultural dynamics. She utilizes analytics to inform her strategies, ensuring that she meets the diverse needs of her clients effectively.