Ashley Gillespie
About Ashley Gillespie
Ashley Gillespie is a Manager of Enterprise Client Success at Modern Health, where she has worked since 2022. With extensive experience in customer success and account management, she has partnered with notable clients and contributed to the development of customer success professionals.
Current Role at Modern Health
Ashley Gillespie serves as the Manager of Enterprise Client Success at Modern Health, a position she has held since 2022. In this role, she is responsible for overseeing client success initiatives and ensuring that enterprise clients receive optimal support and value from the company's services. Her experience in customer success management allows her to effectively lead her team and drive positive outcomes for clients.
Previous Experience in Customer Success
Prior to her current role, Ashley Gillespie worked at several companies in customer success and account management positions. She was the Director of Success for North America at Stackla from 2019 to 2021, and before that, she held roles at Copper as a Senior Strategic Account Manager and Customer Success Manager. Her background includes significant experience in managing enterprise accounts and developing customer success strategies.
Educational Background
Ashley Gillespie studied Sociology at the University of Colorado Boulder, where she earned her Bachelor of Arts degree from 2005 to 2009. Additionally, she studied at the Umbra Institute in Italy, achieving proficiency in the Italian language from 2008 to 2009. Her educational experiences have contributed to her understanding of diverse perspectives and customer needs.
Contributions to The Success League
Ashley Gillespie has been an active advisor to The Success League, where she contributes to the development of customer success professionals. Her involvement includes sharing her expertise and insights to help others in the field enhance their skills and strategies in customer success management.
Authorship and Thought Leadership
Ashley has authored articles on customer success strategies on Medium, where she shares insights and best practices with a wider audience. Her writing reflects her commitment to advancing the field of customer success and providing valuable information to professionals seeking to improve their practices.