Clarissa (Bowers) Cheslyn, Mh
About Clarissa (Bowers) Cheslyn, Mh
Clarissa (Bowers) Cheslyn is a Client Success Manager at Modern Health, where she has worked since 2024. She has extensive experience in customer success and learning development, having held various roles at companies such as Sterling, Hello Heart, and Carrot Fertility.
Work at Modern Health
Clarissa Cheslyn currently serves as a Client Success Manager at Modern Health, a position she has held since 2024. She works remotely and focuses on ensuring client satisfaction and success within the organization. Her role involves leveraging her extensive experience in client management to foster positive relationships and drive client engagement.
Previous Experience in Customer Success
Prior to her current role, Clarissa worked at Sterling for several years in various capacities. She served as the Manager of Customer Success Learning and Development from 2017 to 2019, and as a Senior Learning and Inclusion Partner from 2019 to 2021. Additionally, she was promoted from Account Manager to Senior Account Manager during her tenure at Sterling from 2015 to 2017. These roles contributed to her expertise in client success and learning development.
Educational Background
Clarissa holds a Doctor of Philosophy (PhD) in Health Communication from Indiana University Indianapolis, which she completed in 2024. She also obtained a Master of Humanities from Tiffin University, studying Communication from 2013 to 2016. Her undergraduate degree is a Bachelor of Science in Organizational Communication from Ball State University, earned from 2008 to 2012. This educational foundation supports her focus on maternal health issues and birth trauma research.
Teaching and Academic Roles
Clarissa has experience in academia, having served as Adjunct Faculty and Assistant Forensics Coach at the University of Indianapolis from 2018 to 2023. She also worked as Associate Faculty in Communication at Ivy Tech Community College from 2017 to 2019. These roles reflect her commitment to education and her ability to convey complex concepts effectively.
Professional Strengths and Personality
Clarissa possesses a unique combination of strengths, including Input, Individualization, Responsibility, Intellection, and Strategic. These traits enhance her effectiveness in client success management. Her Myers-Briggs personality type is INTJ, indicating a strategic and logical approach to her work. Additionally, her Predictive Index profile as an Individualist suggests a preference for autonomy and innovation in her professional roles.