Giovanni Williams

Giovanni Williams

Circles Content Operations Lead @ Modern Health

About Giovanni Williams

Giovanni Williams serves as the Circles Content Operations Lead at Modern Health, where he has worked since 2020. He has a diverse background in operations and support roles, including significant experience with high-profile clients and previous positions at Favor Delivery and C3 Presents.

Work at Modern Health

Giovanni Williams has been serving as the Circles Content Operations Lead at Modern Health since 2020. In this role, he is responsible for overseeing content operations within the Circles program. His work involves managing the creation and distribution of content to enhance user engagement and support mental health initiatives. Giovanni's experience in operations and client management contributes to the effectiveness of the programs at Modern Health.

Previous Experience at Favor Delivery

Prior to his current role, Giovanni worked at Favor Delivery from 2016 to 2020. He held the position of Market Operations and DEI Lead, where he focused on operational efficiency and diversity, equity, and inclusion initiatives. His responsibilities included managing market operations and implementing strategies to promote an inclusive work environment. This experience in a fast-paced delivery service enhanced his operational skills.

Education and Expertise

Giovanni studied at Texas State University from 2009 to 2013, where he pursued a diverse curriculum in Music, Mass Communications, and International Studies, achieving a degree in General Studies. This educational background provided him with a broad understanding of communication and cultural dynamics, which he applies in his professional roles.

Background in Event Coordination

Giovanni has a background in event coordination, having worked at SXSW in various roles, including Volunteer Coordinator Intern and Client Event Production Coordinator for Sponsorship. His experience at SXSW from 2013 to 2017 involved managing volunteers and coordinating client events, which honed his organizational and communication skills in high-pressure environments.

Technical Support Experience

Giovanni's technical support experience includes working at Mood Media from 2013 to 2015 as a Technical Support - 3rd Party / Control Support specialist. He served as one of two control site support specialists for Mood music receiver control sites, managing technical and media support for high-profile clients such as H&M, Sephora, and Chipotle. This role enhanced his technical expertise and client management skills.

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