Jack Schell
About Jack Schell
Jack Schell is a Senior Client Success Manager with a diverse background in client relations and business operations. He has held various roles in companies such as Modern Health, Zuora, and The North Face, and he holds a Bachelor's Degree in English from Boston University.
Current Role at Modern Health
Jack Schell currently serves as a Senior Client Success Manager at Modern Health, a position he has held since 2024. In this role, he is responsible for overseeing client relationships and ensuring customer satisfaction. He previously worked as a Client Success Manager at the same company from 2020 to 2022, where he focused on growth initiatives and client engagement strategies. His experience in client success positions him to effectively address client needs and drive positive outcomes.
Previous Experience in Client Success and Business Operations
Before joining Modern Health, Jack Schell held various roles that contributed to his expertise in client success and business operations. He worked at Zuora in multiple capacities, including Business Development for Mid-Market and Enterprise, and as an Account Manager. His tenure at Techfino as a Business Operations Manager further solidified his operational skills. Additionally, his experience as an Enterprise Account Executive at VoiceOps enhanced his understanding of enterprise client needs.
Educational Background
Jack Schell earned his Bachelor’s Degree in English from Boston University, where he studied from 2010 to 2014. During his time at the university, he also served as a Teaching Assistant in the College of Communication for four months in 2014. This educational background provided him with strong communication skills, which are essential in his current role in client success management.
Career Progression at Zuora
At Zuora, Jack Schell progressed through several roles from 2017 to 2020. He began as a Business Development representative for the Mid-Market segment and later transitioned to a Team Lead position for Enterprise Business Development. He also served as an Account Manager for the Mid-Market segment. This progression allowed him to gain comprehensive experience in sales and client management within a technology-focused environment.
Early Career Experience
Jack Schell's early career included positions that laid the groundwork for his future roles. He worked as a Sales Manager at The North Face from 2014 to 2017, where he managed sales operations. Additionally, he served as a Production Manager at ESM Productions and completed a marketing internship at Boston University School of Law. These roles contributed to his understanding of sales, production, and marketing dynamics.