Kristi Toby
About Kristi Toby
Kristi Toby is a Senior Renewals Manager at Modern Health, where she has worked since 2021. She has extensive experience in account management and customer renewals, having held positions at companies such as SalesLoft, AchieveIt, and Gartner.
Current Role at Modern Health
Kristi Toby serves as the Senior Renewals Manager at Modern Health, a position she has held since 2021. In this role, she is responsible for managing customer renewals and ensuring client satisfaction. Kristi also leads the Modern Melanin Employee Resource Group (ERG), which focuses on promoting diversity and inclusion within the organization. Additionally, she conducts hiring interviews for cross-functional candidates, contributing to the recruitment process at Modern Health.
Previous Experience at SalesLoft
Before joining Modern Health, Kristi Toby worked at SalesLoft in various roles. She served as the Senior Customer Renewals Manager for Enterprise from 2020 to 2021, where she focused on managing renewals for large clients. Prior to that, she was an Account Manager for SMB from 2019 to 2020, handling accounts for small to medium-sized businesses. Her tenure at SalesLoft provided her with extensive experience in customer relationship management.
Professional Background in Health Care
Kristi Toby has a strong background in health care, having worked at Greenway Health in multiple capacities. She was a Product Marketing Manager for Population Health from 2013 to 2014 and held various roles including Implementation Specialist and Sales Development Representative from 2011 to 2015. Her experience at Greenway Health equipped her with knowledge in health care administration and client services.
Educational Qualifications
Kristi Toby holds a Bachelor of Science (B.S.) in Biology/Pre-Med from the University of West Georgia, which she completed from 2008 to 2010. She furthered her education by earning a Master of Health Care Administration from Kaplan University between 2011 and 2013. Her academic background supports her expertise in health care management and administration.
Experience at Gartner
Kristi Toby worked at Gartner as an Account Manager for SMB Healthcare from 2015 to 2017 and as a Senior Marketing Program Manager from 2017 to 2018. In these roles, she developed skills in marketing and account management within the healthcare sector. Her time at Gartner contributed to her understanding of market dynamics and client needs in health care.