Lemuel H. Thornton Iii
About Lemuel H. Thornton Iii
Lemuel H. Thornton III is a Client Success Manager with over 15 years of experience in client success management, known for fostering positive work environments and building strong stakeholder relationships. He has held various roles across multiple organizations, including positions in education, customer support, and technical account management.
Work at Modern Health
Lemuel H. Thornton III currently serves as a Client Success Manager at Modern Health. He has held this position since 2021, contributing to the company's mission of providing mental health solutions. In this role, he focuses on building and maintaining strong relationships with clients, ensuring their needs are met effectively. His expertise in client success management is instrumental in empowering mid-sized and growing companies.
Previous Experience
Thornton has a diverse professional background with over 15 years of experience in various roles. He worked at NationBuilder as a Customer Support Technician from 2016 to 2018. Prior to that, he was a Patron Services Manager and Interactive Technology Producer at Pasadena Playhouse from 2009 to 2014. He also served as an Operations Manager at 24th ST Theatre from 2010 to 2016 and held positions at Mapbox and SiriusXM, enhancing his skills in client relations and technical account management.
Education and Expertise
Thornton holds a Master of Fine Arts degree in TV, Film, and Theatre from California State University, Los Angeles, which he achieved in 2008. He also earned a Bachelor of Arts degree in Theatre with a minor in Sociology from Eckerd College in 2008. Additionally, he completed a Digital Marketing program at General Assembly in 2017. His educational background supports his expertise in client success and relationship management.
Background in the Arts
Thornton has a significant background in the arts, having worked in various capacities within the theatre community. His roles include being a Company Member/Producer at Moving Arts from 2010 to 2018 and an Apprentice Carpenter at Spoleto Festival USA in 2008. He also gained experience as a Stage Management, Marketing, and Education Intern at American Stage Theatre Co. from 2006 to 2007, showcasing his versatility in the creative sector.
Professional Skills
Thornton specializes in fostering positive and inclusive work environments. He is known for his ability to build and maintain strong relationships with stakeholders at all levels. His extensive experience in client success management has equipped him with the skills necessary to empower companies and enhance their customer engagement strategies. He is also passionate about continuous learning and staying updated with industry trends.