Lori Janjigian
About Lori Janjigian
Lori Janjigian serves as the Senior Director of Client Success at Modern Health, where she has worked since 2021. With a strong background in client services and extensive experience in marketing, she has held various leadership roles across multiple organizations.
Work at Modern Health
Lori Janjigian serves as the Senior Director of Client Success at Modern Health, a position she has held since 2022. In this role, she focuses on enhancing client relationships and ensuring successful program fulfillment. Prior to her current title, she worked as the Director of Client Success at Modern Health starting in 2021. Her tenure at Modern Health is marked by her commitment to building high-performing teams and improving client satisfaction.
Previous Experience in Client Services
Lori Janjigian has extensive experience in client services, having held various leadership roles in different organizations. She was the Director of Customer Success at DailyPay, Inc. for six months in 2020-2021. Before that, she worked at BrightEdge as the Director of Client Services, Global, from 2016 to 2020. Additionally, she served as Vice President of Client Services at Kognito from 2012 to 2015, demonstrating her consistent focus on client success throughout her career.
Education and Expertise
Lori Janjigian earned a Bachelor of Arts degree in Political Science from UCLA, where she studied from 1995 to 1999. Her educational background complements her professional expertise in client services, sales enablement, and community management. She possesses a strong foundation in multi-channel marketing, which includes content marketing, SEO, social media, email marketing, affiliate management, and analytics.
Career Background
Lori Janjigian's career spans over two decades, with significant roles in various organizations. She began her career at QuinStreet as a Senior Vertical Marketing Manager from 2000 to 2006. She then transitioned to Focus, where she held multiple positions, including Senior Director of Products and Services and Senior Manager of Product Marketing. Her diverse background has equipped her with a comprehensive understanding of client needs and marketing strategies.
Achievements in Team Building
Lori Janjigian has a proven track record in building high-performing teams through effective hiring and training practices. Her leadership roles across different companies have allowed her to develop and implement strategies that foster team success and enhance client relationships. This focus on team dynamics is a key aspect of her professional approach.