Nani Hunjan Mc Donnell
About Nani Hunjan Mc Donnell
Nani Hunjan Mc Donnell serves as the Senior Vice President of Client Success at Modern Health, a position she has held since 2023. With extensive experience in customer success and account management across various healthcare organizations, she previously worked at PointClickCare for nearly a decade in multiple leadership roles.
Current Role at Modern Health
Nani Hunjan Mc Donnell serves as the Senior Vice President of Client Success at Modern Health. She has held this position since 2023, bringing her extensive experience in client relations and customer success to the organization. In this role, she focuses on enhancing client satisfaction and ensuring the successful implementation of services.
Previous Experience at PointClickCare
Nani Hunjan Mc Donnell has a significant history with PointClickCare, where she worked for a total of eight years. She served as Vice President of Customer Success from 2014 to 2018, followed by a role as Senior Vice President of Customer Success and Customer Support from 2018 to 2023. Additionally, she was Vice President of Corporate Accounts for 11 months in 2013-2014. Her tenure at PointClickCare involved overseeing customer success initiatives and support operations.
Experience in Healthcare Management
Nani Hunjan Mc Donnell has held various roles in healthcare management prior to her time at PointClickCare. She worked as a Senior Network Account Manager at United Healthcare for nine months in 2007-2008. Additionally, she served as a Senior Contract Manager at Tufts Health Plan from 1999 to 2007 and as a Contract Manager at PacifiCare Health Systems from 1996 to 1999. Her background in healthcare has provided her with a strong foundation in client and account management.
Educational Background
Nani Hunjan Mc Donnell studied at the University of Southern California and UCLA, where she gained knowledge and skills relevant to her career in client success and healthcare management. Additionally, she attended Punahou School, contributing to her early education and development.
Career Progression Overview
Nani Hunjan Mc Donnell has built a diverse career in client success and healthcare management. Her roles have included Vice President of Client Services at PointRight Inc. from 2010 to 2013 and various positions at PointClickCare, United Healthcare, Tufts Health Plan, and PacifiCare Health Systems. This progression reflects her expertise in managing client relationships and supporting customer needs across different organizations.