Christine Bruce
About Christine Bruce
Christine Bruce is a Service Center Team Lead at Modern Woodmen of America, with extensive experience in customer service and team management. She has worked in various roles, including Branch Manager at Woodforest National Bank and Qps Employment Group, and has a strong commitment to service in the Quad Cities area.
Work at Modern Woodmen of America
Christine Bruce has served as the Service Center Team Lead at Modern Woodmen of America since 2014. In this role, she oversees operations and ensures effective service delivery within the organization. Her responsibilities include managing team performance and fostering a collaborative work environment. With nearly a decade of experience in this position, she has contributed to the organization's goals and enhanced customer service standards.
Previous Experience at Woodforest National Bank
Prior to her current role, Christine Bruce worked as a Branch Manager at Woodforest National Bank from 2007 to 2012 in Spring, Texas. During her five-year tenure, she managed branch operations, focusing on customer service and team leadership. Her experience in this position provided her with valuable skills in cash management and employee relations.
Background in Customer Service at Kohl's Department Stores
Christine Bruce began her career in customer service at Kohl's Department Stores, where she worked from 2003 to 2007 in Menomonee Falls, Wisconsin. Her four years in this role allowed her to develop strong customer relations skills and a solid foundation in service-oriented roles.
Education and Expertise
Christine Bruce holds a Bachelor's degree from Western Illinois University, where she studied from 2005 to 2007. She also earned an Associate's degree in Liberal Arts from Eastern Iowa Community College, studying from 2003 to 2005. Her educational background supports her expertise in analytical thinking, problem solving, and conflict resolution, which are essential in her professional roles.
Skills in Team Building and Employee Relations
Christine Bruce possesses extensive experience in recruiting, hiring, and team building. Her proficiency in employee relations has been demonstrated throughout her career, particularly in her roles at Woodforest National Bank and Qps Employment Group. She is also skilled in using Microsoft Office products and various database and transactional programs, which enhance her operational efficiency.