Jamie Sullivan
About Jamie Sullivan
Jamie Sullivan serves as the Supervisor of Quality Assurance at Modern Woodmen of America, where he has worked since 2016. He oversees a team of 11 and is dedicated to enhancing Quality Assurance practices within the organization.
Work at Modern Woodmen of America
Jamie Sullivan has been serving as the Supervisor of Quality Assurance at Modern Woodmen of America since 2016. In this role, Jamie coordinates strategy, planning, execution, and reporting for both manual and automated project testing efforts. Jamie supervises a team of 11 individuals within the Quality Assurance department, focusing on enhancing the quality of software and processes throughout the Software Development Life Cycle (SDLC). Prior to this position, Jamie held various roles at Modern Woodmen, including Information Systems Analyst and Claim Business Analyst, contributing to the organization's IT and customer service functions.
Education and Expertise
Jamie Sullivan holds a Bachelor of Arts degree from Illinois State University, where studies included Art History and International Business from 2001 to 2006. Additionally, Jamie studied Computer Science at Eastern Iowa Community College and earned a Certificate from BlackHawk Community College. Jamie also completed the Fellow Life Management Institute program at the Life Office Management Institute, obtaining an Associates in Customer Service. This diverse educational background supports Jamie's expertise in quality assurance and customer service.
Background
Before becoming the Supervisor of Quality Assurance, Jamie Sullivan worked in various capacities at Modern Woodmen of America. Jamie began as a Customer Service Representative from 2006 to 2008, then transitioned to a Claim Business Analyst role from 2013 to 2016. Jamie's career at Modern Woodmen reflects a progressive development in roles, culminating in a focus on quality assurance practices. Jamie's experience spans over a decade within the organization, contributing to a deep understanding of its operations and quality needs.
Achievements
Jamie Sullivan is passionate about advancing Quality Assurance practices at Modern Woodmen of America. In the role of Supervisor of Quality Assurance, Jamie has been instrumental in improving the quality of software produced or implemented by the IT department. Jamie's involvement in the quality assurance processes ensures that the organization meets its quality standards throughout the Software Development Life Cycle (SDLC).