Luci Goodnight
About Luci Goodnight
Luci Goodnight is a CRM Technologies Administrator at Modern Woodmen of America, with a background in sales operations and customer support. She has held various positions at Cobham Mission Systems and The HON Company, accumulating over a decade of experience in the field.
Work at Modern Woodmen of America
Luci Goodnight currently serves as a CRM Technologies Administrator at Modern Woodmen of America. She has held this position since 2020, contributing her expertise in customer relationship management technologies. Her role involves managing and optimizing CRM systems to enhance operational efficiency and improve client interactions. The organization is based in Rock Island, Illinois, where Goodnight applies her skills to support the company's mission.
Previous Experience at Cobham Mission Systems
Prior to her current role, Luci Goodnight worked at Cobham Mission Systems from 2018 to 2020. During her tenure, she held two positions: Sales Operations Analyst and Inside Sales & Service Specialist. In these roles, she focused on sales operations and customer service, contributing to the company's sales strategy and operational processes.
Career at The HON Company
Luci Goodnight has extensive experience with The HON Company, where she worked from 2009 to 2017. Her roles included Customer Support Trainer, Sales Operations Specialist, and Sales Operations Project Manager. Over the course of her eight years there, she developed skills in customer support, sales operations, and project management, enhancing the efficiency of sales processes and training programs.
Education and Expertise
Luci Goodnight earned a Bachelor of Science degree in Agribusiness from Illinois State University, where she studied from 1996 to 2000. This educational background provided her with foundational knowledge in business principles and practices, which she has applied throughout her career in sales and operations roles.