Marcus Stoddard
About Marcus Stoddard
Marcus Stoddard is a Support Center Analyst at Modern Woodmen of America, where he has worked since 2018. He specializes in resolving technology-related questions for field staff and has a background in customer service and education.
Work at Modern Woodmen of America
Marcus Stoddard has been employed at Modern Woodmen of America since 2018, serving as a Support Center Analyst. In this role, he provides telephone support and assistance to field staff regarding personal computer use, including hardware, software, internet, and peripheral equipment. His responsibilities include resolving a wide variety of technology-related questions, demonstrating his expertise in supporting the organization's technological needs.
Education and Expertise
Marcus Stoddard attended Nishna Valley High School from 1997 to 2001, completing his high school education. He furthered his studies at Iowa Western Community College from 2002 to 2005, where he earned an Associate of Arts (A.A.) degree with a focus on Education. His educational background has contributed to his strong technological skills, which he has developed through his professional experience.
Background
Before joining Modern Woodmen of America, Marcus Stoddard held various positions that contributed to his skill set. He worked as a Shift Leader at Dairy Queen from 2002 to 2003, and later served as a Customer Service Supervisor at Mediacom Communications from 2005 to 2014 in Moline, IL. His experience in customer service roles has equipped him with the ability to effectively assist and communicate with clients.
Professional Experience
Prior to his current role as Support Center Analyst, Marcus Stoddard worked at Modern Woodmen of America as a Members' Service - Service Representative from 2015 to 2018. This position allowed him to gain valuable experience in member services and support, which he has built upon in his current role. His career trajectory reflects a consistent focus on technology and customer service.