Roko Kruze
About Roko Kruze
Roko Kruze is the Head of Customer Success at Modular, with a background in engineering and customer success roles across several technology companies. He has held positions at Cockroach Labs, MuleSoft, Composite Software, Cloudera, and Redpanda Data, accumulating extensive experience in the field since earning his degree in Computational and Applied Mathematics from the University of Washington.
Current Role at Modular
Roko Kruze serves as the Head of Customer Success at Modular. He has held this position since 2023, contributing to the company's customer engagement strategies and ensuring client satisfaction. His role focuses on enhancing customer experiences and driving success through effective support and solutions.
Previous Experience at Redpanda Data
Prior to his current role, Roko Kruze worked at Redpanda Data as the Vice President of Customer Success from 2022 to 2023. He was responsible for leading customer success initiatives and improving client relationships. Before this position, he served as the Head of Customer Success at the same company from 2020 to 2022.
Career at Cockroach Labs
Roko Kruze was the Director of Solutions Engineering at Cockroach Labs from 2018 to 2020. In this role, he focused on providing technical solutions and support to clients, enhancing their experience with the company's products and services.
Professional Background in Sales Engineering
Roko Kruze has extensive experience in sales engineering, having worked at Composite Software as a Sales Engineer from 2006 to 2008 and later as a Senior Product Manager from 2008 to 2010. He also held the position of Principal Sales Engineer at Cloudera from 2011 to 2018, where he contributed to sales strategies and customer engagement.
Educational Background
Roko Kruze studied at the University of Washington, where he earned a Bachelor of Science degree in Computational and Applied Mathematics. His academic focus included algorithms and discrete mathematics, providing him with a strong foundation for his technical career.