Emily Field
About Emily Field
Emily Field is a Junior Customer Success Manager at Modulr with a background in account management and talent coaching, and a strong interest in employer branding and the payments industry.
Current Role at Modulr
Emily Field is currently serving as a Junior Customer Success Manager at Modulr, a payment services provider, since 2021. Located in Edinburgh, Scotland, Modulr specializes in offering embedded payment solutions for businesses. Emily's interest in the payments industry aligns well with her role, wherein she aims to enhance customer satisfaction and streamline client interactions.
Previous Positions in Account Management and Development
Emily Field's career includes significant roles in account management and development. She worked at Brigad ⚡️ as an Account Developer from 2019 to 2021 in London, England, where she focused on client acquisition and retention. At HireFirst, from 2018 to 2019, she served as a Talent Coach specializing in mobile, full stack, and front-end development, based in Glasgow. Emily's experience also includes a 9-month tenure at Enigma People Solutions as an Account Manager in 2017-2018.
Professional Background and Early Career
Emily's early career involved positions focused on digital marketing and social media. She worked as a Digital and Marketing Co-Ordinator at Stereo for 10 months in 2016 in Glasgow and as an Open Source Social Media Researcher at DILIGENT WORLD LIMITED from 2016 to 2017. These roles honed her skills in digital landscapes and online customer engagement. Additionally, she has been managing RYD Artist Management since 2016, further diversifying her professional portfolio.
Educational Background at University of Glasgow
Emily Field holds a Postgraduate degree in Popular Music from the University of Glasgow, achieved in 2016. She also completed her Undergraduate studies in History at the same university, from 2011 to 2015. Her academic background provides a diverse foundation, which complements her professional roles in management and development.
Interests in Employer Branding and Innovation
Emily has a strong interest in employer branding and innovation. These interests are particularly relevant to her current role at Modulr and her previous experience in account management and client services. Her passion for these areas likely influences her strategies for enhancing customer success outcomes and fostering inclusive work environments.