Jason M.
About Jason M.
Jason M. is the Head of Customer Onboarding and Support at Modulr, with extensive experience in customer service and management roles across various companies in the United Kingdom.
Current Title and Role at Modulr
Jason M. currently serves as the Head of Customer Onboarding and Support at Modulr. In this role since 2021, he is responsible for overseeing the onboarding process for new customers and managing the support team. His work location is Edinburgh, Scotland, United Kingdom.
Previous Roles at Modulr
Before becoming the Head of Customer Onboarding and Support, Jason M. held two other positions at Modulr. He was the Head of Service from 2020 to 2021, responsible for managing overall service deliverables. Prior to that, he worked as the Customer Support Manager from 2018 to 2020, where he led the customer support team and improved support strategies.
Professional Experience Before Modulr
Jason M. has a rich professional background with prior roles at several companies. In 2017, he worked for a brief period as the Operations Manager at Ascensos in Motherwell, and as the Sales Support Department Manager at Opus Energy in Oxford. Before that, he was the Customer Service Operations Manager at Oak Furniture Land from 2015 to 2017 in Swindon. He has also served as a Contact Centre Manager at BT in Truro from 2014 to 2015 and as Business Manager - Corporate Markets at British Gas from 2011 to 2014 in Oxford.
Early Career and Training
Jason M. started his professional journey at British Gas, first as a Graduate Management Trainee from 2009 to 2011. During this period, he gained experience in various locations including Edinburgh, London, Leicester, and Manchester.
Educational Background
Jason M. studied Business and Management at the University of Glasgow, where he earned a 2:1 Honours degree. His academic pursuits from 2005 to 2009 laid the foundational knowledge that he has applied throughout his professional career.