Magdalena Gacek
About Magdalena Gacek
Magdalena Gacek is a Senior Customer Success Manager at Modulr with a robust background in retail and corporate banking, specializing in cash management, transaction banking, lending, and FX.
Current Role at Modulr
Magdalena Gacek currently works as a Senior Customer Success Manager at Modulr in London, England, United Kingdom. She began this role in 2023. As a Senior Customer Success Manager, Magdalena focuses on building and maintaining relationships with clients to ensure they receive the necessary support and resources.
Previous Role at Modulr
Before her current role, Magdalena Gacek was a Customer Success Manager at Modulr from 2021 to 2023, also based in London. During her tenure, she played a critical role in supporting clients, optimizing their experience with Modulr's services and solutions.
Experience at Santander UK
Magdalena spent several years at Santander UK, where she held multiple roles. Most recently, she served as a Cash Management Director - Relationship Management/Business Development from 2018 to 2020. Prior to that, she was a Relationship Manager in the Telecoms, Media & Technology sector from 2015 to 2018. She initially joined Santander UK as a Risk and Control Service Manager in 2008, a position she held for seven years until 2015.
Work at Banco Santander
In 2017, Magdalena worked at Banco Santander in Barcelona, Spain, for three months. During her brief stint, she was involved with the 'Mundo Santander' initiative.
Educational Background
Magdalena Gacek has an extensive educational background. She earned a Master of Arts (MA) in Marketing and Management, Corporate Management from Wyższa Szkoła Biznesu - National Louis University w Nowym Sączu, where she studied from 2001 to 2006. Additionally, she holds a Bachelor of Arts (BA) in Business Administration and Management from National Louis University, which she achieved between 2001 and 2004. From 2016 to 2017, she earned a Certificate in Business Banking and Conduct from LIBF.
Skills and Expertise
Magdalena Gacek has a strong background in Retail and Corporate Banking. Her expertise spans delivering solutions across cash management, transaction banking, lending, and FX. She has been successful in business development, sales, relationship management, and customer success roles. Key skills include Treasury Management, Liquidity Management, Deposit Growth, and knowledge of KYC and AML regulations.