Jonathan Traganos
About Jonathan Traganos
Jonathan Traganos is a Sr. Support Specialist currently employed at Mogli in Boulder, Colorado. He has held various roles in customer support and data analysis across multiple companies, including Volusion, KlickTrack, and Tiger Pistol.
Work at Mogli Technologies
Jonathan Traganos currently serves as a Senior Support Specialist at Mogli Technologies. He has been in this role since 2024, contributing to customer support and engagement efforts. His position involves addressing customer inquiries, providing technical assistance, and ensuring a high level of satisfaction among users of Mogli's products.
Previous Experience in Customer Support and Insights
Before joining Mogli Technologies, Jonathan held various roles that focused on customer support and data analysis. He worked at Volusion as a Happiness Data Analyst for eight months in 2019, where he analyzed customer feedback to improve service quality. He also served as a Customer Engagement Specialist at Tiger Pistol from 2020 to 2021, and as a Customer Insights Manager at KlickTrack from 2021 to 2023, where he managed customer data and insights to enhance user experience.
Technical and Analytical Roles
Jonathan's career includes several technical roles that leverage his analytical skills. He worked as a Technical Manager at Tiger Pistol for six months in 2021, focusing on technical support and customer solutions. Additionally, he served as a Solutions Engineer at KlickTrack from 2022 to 2023, where he provided technical solutions to client challenges, further enhancing his expertise in customer service and technical support.
Educational Background
Jonathan Traganos studied at Southern Maine Community College, where he completed some coursework. This educational background has contributed to his analytical and technical skills, which he has applied throughout his career in various customer-focused roles.