Tawnya Hogan
About Tawnya Hogan
Tawnya Hogan serves as the Director of Client Success at Mogli, a position she has held since 2023. With a background in client success and sales management across several companies, she emphasizes empathetic communication and team building in her leadership approach.
Work at Mogli Technologies
Tawnya Hogan has been serving as the Director of Client Success at Mogli Technologies since 2023. In this role, she focuses on enhancing customer loyalty and building effective client success teams. Her leadership style emphasizes empathetic communication and a positive approach, which aligns with Mogli's commitment to client satisfaction.
Previous Experience at Volusion
Before joining Mogli Technologies, Tawnya Hogan held multiple positions at Volusion. She served as Senior Manager of Services Sales and Client Success from 2019 to 2021, where she was responsible for driving client engagement and success strategies. Prior to that, she worked as Manager of SMB Sales and Account Management from 2017 to 2019, and as Account Executive, Team Lead for SMB SaaS Sales from 2015 to 2017. Her tenure at Volusion spanned six years and contributed to her expertise in client relations.
Experience at KlickTrack
Tawnya Hogan worked at KlickTrack as the Director of Customer Experience from 2021 to 2022. In this role, she focused on enhancing the overall customer journey and ensuring satisfaction. Her experience at KlickTrack further developed her skills in client success and customer relationship management.
Educational Background
Tawnya Hogan studied at Texas State University, where she earned a Bachelor of Business Administration (BBA) with a focus on Management. She also holds a Bachelor of Arts (BA) in Spanish from Texas State University. Additionally, she studied Spanish Language, Art, and Literature at Universitat de Barcelona, which contributed to her linguistic and cultural knowledge.
Leadership Philosophy
Tawnya Hogan emphasizes empathetic and open communication in her leadership approach. She believes in building teams and processes from the ground up, leading with humility, flexibility, and positivity. This philosophy supports her goal of inspiring customer loyalty and fostering cohesive client success teams.