Kate Mac Donald
About Kate Mac Donald
Kate Mac Donald is an Operations Manager at MojoTech, where she has worked since 2017. She has a background in customer service and account management, with previous roles at MOO and Pearl Art & Craft Supply.
Current Role at MojoTech
Kate Mac Donald serves as the Operations Manager at MojoTech, a position she has held since 2017. In this role, she plays a key part in event planning and execution, ensuring that operations run smoothly. Her responsibilities include managing vendor correspondence, purchasing, and inventory. Additionally, she is responsible for financial reporting and record keeping, which are critical for maintaining the company's operational efficiency. Kate also analyzes internal processes and implements procedural and policy changes to enhance operations. She administers GSuite and Slack for internal communications and coordinates company travel arrangements.
Previous Experience at MOO
Before joining MojoTech, Kate Mac Donald worked at MOO as a Customer Service Specialist from 2014 to 2016. During her two years in this role, she was based in the Providence, Rhode Island Area. Her experience at MOO contributed to her skills in customer service and operations management, which she later applied in her current position.
Background at Pearl Art & Craft Supply
Kate Mac Donald spent five years at Pearl Art & Craft Supply, where she held the position of Supervisor of Commercial Accounts and Customer Service Representative from 1992 to 1997 in Cambridge, MA. This role provided her with foundational experience in customer service and account management, which has been beneficial throughout her career.
Education and Expertise
Kate Mac Donald studied at the Massachusetts College of Art and Design, where she focused on Sculpture. She achieved a Bachelor of Arts degree from 2005 to 2010. Her education has equipped her with a creative perspective that she incorporates into her operational strategies and event planning at MojoTech.
Role at The Coaches Training Institute
Kate Mac Donald worked as a Registrar at The Coaches Training Institute for one year, from 1999 to 2000, in San Rafael, CA. This position allowed her to develop organizational skills and gain experience in managing administrative tasks, which have been instrumental in her subsequent roles.