Hilmi Y.
About Hilmi Y.
Hilmi Y. is a Service Desk Analyst at MoneyLion in Malaysia with a diverse background in IT support, customer service, and engineering.
Title
Hilmi Y. currently holds the position of Service Desk Analyst at MoneyLion, where he leverages his technical and customer service skills to provide IT support in Malaysia.
Previous Experience
Hilmi Y. has accumulated a diverse range of experience in IT and customer service roles, having worked at various organizations. His previous roles include being a Service Desk Agent at Strateq Systems Sdn Bhd in Petaling Jaya, Selangor for 4 months in 2022, and a Freelance IT Support professional in Kuala Lumpur for a span of 2 years from 2021 to 2023.
Past Industry Roles
Hilmi Y. has also ventured into different industries, including a stint as a Senior Assistant Director at Attorney General Chambers, Putrajaya for 8 months in 2021, and a role as a Customer Service Representative in Branch Operations at GD EXPRESS SDN BHD for 7 months from 2020 to 2021. Earlier in his career, he worked as a Mechanical, Electrical, and Plumbing Engineer at Gabungan AQRS Berhad in Kota Damansara for 7 months in 2018.
Academic Background
Hilmi Y. holds a Bachelor's degree in Mechanical Engineering from Universiti Teknikal Malaysia Melaka, where he studied from 2013 to 2018. During his academic years, he worked as a Research Assistant at UTeM for 3 months in 2017, demonstrating his early commitment to engineering and research.
Certifications
Hilmi Y. is furthering his education by currently studying for the SEDA GCPV Certification, which signifies his continuous commitment to professional growth and acquiring specialized skills in the field of solar energy and photovoltaics.