Natalie Arms
About Natalie Arms
Natalie Arms is the Director of Guideshop and Customer Experience at Monica + Andy, with a strong background in retail and sales, and expertise in fashion merchandising.
Title
Natalie Arms holds the position of Director of Guideshop and Customer Experience at Monica + Andy.
Work at Monica + Andy
Since August 2017, Natalie Arms has been leading the Guideshop and Customer Experience at Monica + Andy. Located in Petoskey, she focuses on optimizing customer interactions and enhancing the shopping experience in the Guideshop environment.
Previous Work Experience
Before joining Monica + Andy, Natalie Arms held several roles that honed her skills in sales and customer interactions. She worked as a Sales Account Executive at Schneider National from 2016 to 2017 in the Greater Chicago Area. In 2015, she took on the role of Style Guru at CollegeFashionista in Petoskey. Earlier, she served as a Sales Associate at DSW in the Kalamazoo, Michigan Area from 2014 to 2015. Additionally, she interned at Country Casuals in Petoskey from 2013 to 2015.
Education and Background
Natalie Arms holds a Bachelor of Science (B.S.) degree in Fashion Merchandising from Western Michigan University, where she studied from 2011 to 2015. Prior to this, she completed her high school education at Petoskey High School from 2007 to 2011.
Skills and Expertise
Natalie Arms possesses strong skills in negotiation and creativity, which are crucial for her role in customer experience. Her extensive background in retail and sales significantly contributes to her effectiveness in managing customer experiences. Her professional journey has a significant focus on the apparel and fashion industry, enhancing her expertise in fashion merchandising.