Bianca Fairhead
About Bianca Fairhead
Bianca Fairhead is a B2B Success Specialist at Monos with a diverse background in ecommerce, sales, and customer service, having worked in various roles across Australia and Canada.
Title
Bianca Fairhead currently holds the title of B2B Success Specialist at Monos, a position she has been in since 2021. Her experience in this role builds on her extensive background in customer support and ecommerce management.
Current Role at Monos
Bianca Fairhead works at Monos in Vancouver, British Columbia, Canada, where she has been occupying the role of B2B Success Specialist since 2021. This role involves managing business-to-business relationships, ensuring customer satisfaction, and supporting the company's strategic goals in the B2B sector.
Previous Experience in Ecommerce
Bianca Fairhead has significant experience in the ecommerce sector. She worked as an Ecommerce Manager at Zjoosh from 2018 to 2020 in Artarmon and as an Ecommerce Coordinator at Seafolly P/L from 2015 to 2016 in Sydney. These roles involved managing online sales platforms, optimizing user experiences, and boosting online sales performances.
Work History in Customer Support
Bianca Fairhead has a strong background in customer support roles. She served as a Senior Customer Happiness Specialist at Monos from 2020 to 2021 in Vancouver, Canada Area. Prior to that, she was a Workplace Coordinator at Bupa Dental Corporation from 2016 to 2018 in Lane Cove and held various sales associate roles at Burberry and Bottega Veneta in Sydney.
Educational Background
Bianca Fairhead studied at Aurora Private School from 1999 to 2008. This nine-year period provided her with a foundational education before embarking on her professional journey.