Danielle Emerson
About Danielle Emerson
Danielle Emerson is a Guest Relations professional at Monumental Sports & Entertainment, where she has worked since 2013. She has a background in workforce analysis and program support, along with degrees in Graphic Design and Hospitality Administration.
Work at MONUMENTAL
Danielle Emerson has been employed at Monumental Sports & Entertainment since 2013, serving in the Guest Relations department. Over her 11 years in this role, she has contributed to enhancing the guest experience at various events and functions organized by the company. Her responsibilities include managing guest inquiries and ensuring a high level of customer satisfaction.
Previous Employment Experience
Before joining Monumental Sports & Entertainment, Danielle Emerson held positions at several organizations. She worked as a Senior Workforce Analyst at Global Payments from 2006 to 2011, followed by a similar role at Bravo Health for 7 months in 2011. Additionally, she served as a Program Support Assistant at the Department of Energy & Environment from 2013 to 2016, where she provided administrative support.
Education and Expertise
Danielle Emerson studied Graphic Design at the Art Institute, earning an Associate Degree from 2006 to 2010. She later pursued a Bachelor of Business Administration (B.B.A.) in Hospitality Administration/Management at Strayer University, completing her studies from 2013 to 2018. This educational background supports her roles in guest relations and administrative functions.
Current Role at Department of Energy & Environment
In addition to her work at Monumental Sports & Entertainment, Danielle Emerson has been a Staff Assistant at the Department of Energy & Environment since 2016. In this position, she is responsible for reconciling PCard transactions and grant invoice payments monthly. She also assists in budget formulation and personnel administration for the Urban Sustainability Administration team.
Event Coordination and Team Collaboration
Danielle Emerson coordinates staff events in collaboration with program leads at the Department of Energy & Environment. Her role involves organizing events that foster team collaboration and enhance workplace culture, contributing to the overall effectiveness of the Urban Sustainability Administration.