Katherine Mann
About Katherine Mann
Katherine Mann is the Manager of Client Services, Suites at Monumental Sports & Entertainment, where she has worked since 2019. She holds a Master's degree in Sport Industry Management from Georgetown University and has a background in athletic training and membership services.
Current Role at MONUMENTAL
Katherine Mann serves as the Manager of Client Services for Suites at Monumental Sports & Entertainment. In this role, she has been responsible for the integration of KORE and Salesforce, facilitating the fulfillment of contracted suite products for the Global Partnership department. Since joining in 2019, she has proposed and implemented new initiatives and events aimed at increasing suite lease renewals, networking, and referrals, contributing to new business development.
Professional Experience
Before her current position, Katherine Mann worked at the Washington Capitals as the Manager of Membership Services from 2016 to 2019. In this role, she adapted and created new engagement strategies and virtual events for season ticket memberships in response to the global pandemic. Additionally, she held various roles within the Capitals organization, including Membership Services Game Night Staff. Her earlier experience includes working as an Athletic Trainer at Charlotte Country Day School from 2007 to 2014 and as an Intern Athletic Trainer with the Charlotte Checkers.
Education and Expertise
Katherine Mann earned her Master’s degree in Sport Industry Management from Georgetown University, where she studied Strategic Marketing, Communication, and New Media from 2014 to 2015. Prior to that, she completed her Bachelor of Science in Athletic Training at Wingate University from 2003 to 2007. Her educational background supports her expertise in client services and event management within the sports industry.
Achievements in Event Management
Katherine Mann has successfully developed and executed the MSE Raise the Game 5K event, which registered over 300 participants and raised over $6,000 for the MSE Foundation. Her initiatives have focused on enhancing community engagement and support for charitable causes through organized events.