Danielle Ferry
About Danielle Ferry
Danielle Ferry is a Customer Experience Associate at Mood Health, where she has worked since 2021. She has previous experience in account management roles at Young & Rubicam and Cline Davis & Mann, and holds a Bachelor of Arts in Communication from Wake Forest University.
Current Role at Mood Health
Danielle Ferry serves as a Customer Experience Associate at Mood Health, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for clients. Her responsibilities include addressing customer inquiries, providing support, and contributing to the overall customer satisfaction strategy of the organization.
Previous Experience at Young & Rubicam
Danielle Ferry worked at Young & Rubicam in various capacities. She began as an Account Executive from 2012 to 2013, where she managed client accounts and developed marketing strategies. Following this role, she served as an Account Supervisor for four months in 2013, overseeing account management and client relations. Her experience at Young & Rubicam contributed to her understanding of customer engagement in the marketing sector.
Experience at Cline Davis & Mann
Prior to her tenure at Young & Rubicam, Danielle Ferry was employed as an Account Executive at Cline Davis & Mann from 2008 to 2011. In this position, she was responsible for managing client accounts and collaborating with creative teams to deliver effective marketing solutions. This role provided her with foundational skills in account management and client communication.
Educational Background
Danielle Ferry studied at Wake Forest University from 2003 to 2007, where she earned a Bachelor of Arts (B.A.) degree in Communication. Her education provided her with a solid foundation in communication principles, which she applies in her professional roles. Prior to attending Wake Forest, she completed her secondary education at Acton Boxborough Regional from 1999 to 2003.
Early Career at Foley Hoag LLP
Danielle Ferry began her career as a Legal Assistant at Foley Hoag LLP in 2007. Although her tenure was brief, lasting only one month, this role introduced her to the legal field and provided initial experience in a professional environment.