Kaylen Fink
About Kaylen Fink
Kaylen Fink serves as the Director of Operations at Mood Health, a position she has held since 2022. With a background in customer service and operations management across various companies, she emphasizes the importance of authentic relationships in mental health care.
Current Role at Mood Health
Kaylen Fink serves as the Director of Operations at Mood Health, a position held since 2022. In this role, Fink is responsible for overseeing operational strategies and ensuring efficient processes within the organization. Fink's focus includes enhancing the accessibility of mental health care through the integration of technology, which aims to improve service delivery and patient outcomes.
Previous Experience at Mood Health
Before becoming the Director of Operations, Kaylen Fink worked at Mood Health in a Business Operations capacity from 2020 to 2022. During this time, Fink contributed to the operational framework of the organization, supporting initiatives that align with the company's mission in mental health care.
Professional Background in Customer Service and Operations
Kaylen Fink has extensive experience in customer service and operations, particularly from previous roles at Neiman Marcus and Stitch Fix. Fink worked at Neiman Marcus from 2006 to 2014, holding various positions including Loss Prevention Investigator and Assistant Customer Service | Loss Prevention Manager. At Stitch Fix, Fink progressed through several roles from Client Experience Operations Supervisor to Operations Manager, gaining valuable insights into client relations and operational efficiency.
Educational Background
Kaylen Fink studied at the University of California, Irvine, where a Bachelor of Arts (B.A.) degree was achieved from 2001 to 2005. Fink furthered education at the University of California, Berkeley from 2011 to 2013, enhancing knowledge and skills relevant to operational roles in various sectors.
Focus on Mental Health Care
Kaylen Fink has experience in both psychiatry and therapy sectors through operational roles. Fink emphasizes the importance of fostering authentic human relationships in mental health care, which is aimed at improving long-term outcomes for patients. This focus aligns with the mission of Mood Health to provide accessible and effective mental health services.